Over the past year I have been moving my eBay listings to a free postage format within the Uk – at the moment I cannot do this for overseas, but always charge the lowest possible amount. And when I do any consulting with a client I show them all the plus side of why you should do free shipping and then how to do it on eBay. The same goes when I sign up a new Trading Assistant Client. I spend some time explaining the free shipping method and how it can help increase sales for them and how buyers love the free shipping method.

Anyway the other week, I signed up a new client and having gone through the paper work and looked at the items (The had over 400 items they want me to sell), I explained the free shipping method, and you could just feel the tension rise. They did not want this, like this and could not see the benefit to them as a seller. Anyway I took half the items and they were bringing round the rest a few days later as there was a load of boxes.

Next day I was at a conference so did not have time to start my research on Terapeak, but got home to another email from the couple saying how they had gone onto the forums and people were saying free shipping was bad, I sent a quick email back saying I will do my research and get back to them etc.

Anyway fired up eBay and Terapeak and I was shocked, everyone of the items the category I would be selling in had a shipping charge (apart from 3 that did not sell). There was hundreds of them, I flipped to the next category and the same thing happened again. It seems that buyers in the Die Cast Models and Sindy Dolls want to pay shipping charges.

Now do I make a stand and stay with the free shipping on eBay or should I go with the flow ? ……………………………………………Comments please below, but for now I think I will just go with the flow and if the buyers want the shipping as a separate item on the listing that’s what they will have.

Andrew Milburn Is An eBay Consultant Based In Lichfield Staffordshire.

Today I have renamed this blog My Online Empires as this name covers all the areas of earning money from and on the internet.

So a word of advice to my readers out there, when you buy a name or are thinking about the name for your business, please think long term and not just short term.

Have a great day.

Andrew Milburn and My Online Empires

I am sorry to say that I have to stop comments at the moment on my blog as I am getting loads of spam. I am looking at ways of brings this back, but until then I have stopped this.

Sorry
Andrew

Over the next few weeks, having taken advice from Janelle Elms of OSI RockStars I am changing parts of this blog.

For example I have bought a new domain name and will be using this for my Education Specialist Program, and  this will be a static site with just a few articles there, but the base will be the classes I teach. this will be on LinfordDirectTraining . com (This is NOT live yet).

And I have bought another name for my Trading Assistant business.  This is on Trading-Assistant-In-Staffordshire . com again as yet this is not live.

Then I shall use this blog, to post hints and tips, product sources etc, and as the two new ones will be more static I shall not have to spend loads of time on them, just updating when I add new classes etc.

Happy eBaying

Andrew Milburn

Anyway she sent me a message that something she had bought for her Mum on the 29th July had not arrived, now I did say to her to was only t days including the weekend, but she was not a happy bunny.

Now my girl had paid straight away via paypal, and had emailed the seller saying so.

Nothing from the buyer.

Next day came my girl checked and it had not been sent, so re-emailed – nothing from the seller.

In total my girl had sent 4 emails and had nothing from the seller.

Now Andrew comes into the picture on Monday – I did say it had only been just the week, but said yes the buyer should have got back.

So asked my girl to give the sellers ID, so could check feedback .

It was very good and high

But I say that the last two had been left that day 4th August so checked when they had bought, guess what the 29th.

So said to my girl, I have a feeling it will arrive today. Guess what it did.

What am I saying here :

If you are a seller, send out on time and reply to all emails from buyers.

So ended up with one happy buyer.

Happy eBaying

Andrew Milburn

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Keywords are one of the important areas you need to learn if you are going to make a go of your eBay business. Also to be honest if you are going to have any business at all either online or offline you need to know what Keywords your customers are using to search for you or people who sell products like you.

Once you have got the hang of keywords and how they can help you increase your business then you will see a marked increase in the visits to your sites, your eBay shop.

Most people turn a pale shade when you mention Keyword research but again it is simple. The tools you need either free or very low cost. Yes it will take time to do, but the time is well spent and you will be paid back many times as you will be targeting the market you want and not going out there and just putting up words your customers would never use.
With Keyword research you need to think like a customer and not as a seller.

Now I could go on and on about keyword Research and what tools to buy and why you should. How to make your lists easy to manage.

But someone else has done this for us, they have aimed it at eBayers and other online retailers. They have put it in easy to understand terms and through the power of online video they show us how.

This person is Janelle Elms . Janelle takes you by the hand and shows you in simple steps how to do Keyword Research.

These two classes come as part of the OSI Rock Stars package. This montly membership site contains over 120 hours of audio and video content and this grows by the week with new classes and courses be added all the time.

As well as the classes you have a very active forum, and the forum grows on a regular basis with new topics  be added as and when. The great thing about the forum is that it has members from all other the world and this means if you have a question that needs answering, you can post it and often within a few hours and in some case a few minutes you can start to see people replying to your question.

The great thing about OSI RockStars is the fact that Janelle and her team of people are all doing eBay or the other online sites. They teach you from what they have learned. OSI is not some site put together by people who do not know what online selling is. It was dreamed up by Janelle who is an active eBayer seller and also takes part in eBay live and other eBay events to train people. And all her other trainers are working their eBay businesses day in and day out.

So go on pop over to OSI RockStars by Clicking here and see how they can help you take your eBay business to the next level.

How often have you wanted to learn something about eBay or selling online in general and most of the time have come up against a brick wall. Well I know I have then one day I came accross a site called OSI RockStars. OSI RockStars is a site run by people who are active in the area of selling and buying on eBay on a daily basis.

Janelle Elms has been around eBay for a long time know and regularly takes part in eBay live as a trainer and other eBay events. Janelle then came up with the idea and concept of running a membership site aimed at training site aimed at taking people to that next level in their eBay business either as a seller, Trading Assistant, Education Specialist or consultant.

At present Janelle has over 120 hours of webinars and podcasts teaching you on things such as how to source products, how to work a trade show, how to get key words and the list goes on and on.

Plus Janelle Elms and her team are adding new coment every single week.

As well as these classes there is also a forum where once you are a member you can go and ask and answer questions and as there are people from all areas of the world you can post a question and within minutes you could get an answer back how cool is that.

Membership is a low monthly fee and is worth it’s weight in Gold, pop along today and take a look and see how OSI RockStars can help you in your eBay business.

AndyUk

Thanks

AndyUk