Buying Customer Returns Can Be a Goldmine

One of the questions that I get asked as an eBay Consultant is how can I make money with pallets of customer returns. Well you can make money and at the same time you can also loose money big time. So lets look a bit closer at what are customer returns.

In general terms customer returns are what they sound like, they are items that have been returned by a customer for some reason or another. They may not like the packaging they came in, the colour may be wrong, right through to the item not working and smashed !!!!

@ With items like they did not like the colour or the size was wrong, there is nothing wrong with these items, but the seller can no longer sell them as new, so they have to liquidate the items and sell them as returns at a greatly reduced price. You can buy these pallets and can make good profits.

@ The next lot are things where say zips are broken, there is a tear or rip in the item, or a disc missing in a dvd set. Now these items are sold by a pallet load at silly prices. Do not go straight into this area, you do need to know what you are doing but again good money can be made. For example…………… you buy a pallet of Levi jeans with broken zips. To most people they are worthless, but think again. These jeans retail for £100.00 and you have just bought them for £5.00 each. Put a zip in get them cleaned and the jeans will now have cost you say £15.00. They can sell for £50.00 so you have made a good profit. But you do need to know how to get items mended. Also there will be some stuff that is just bined. An example of this is a girls dress she has gone out clubbing in, smells of smoke, has kebab meat marks on it, and sometimes even sick…………………… Yes you get those in these pallets. Just bin them.

@ The last area is stuff like broken TV’s etc. To the outsider this is rubbish and pallets go for very little. But to someone who knows about TV’s can repair them and sell them as reconditioned items, or sell them as bits to other TV people.

So yes you can make money from Customer returns, but you do need to know what you are doing.

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